01 — Needs Assessment

The BPO Industry is vast. We have partners that have experience in your specific needs. We will assess what you need for today AND tomorrow.

02 — Identify your matches

TrueNorth will help you identify 2-4 partners to start the process. These partners will propose a solution that is specific to your needs.

03 — Identify our Partner

TrueNorth will help you with the terms of the contract to ensure that you are getting everything you need and that both parties will win with this relationship.

04 — Implementation and Ongoing Support

TrueNorth’s engagement doesn’t end with the contract signature. We will work with you throughout the implementation and launch. Need more assistance after the launch? We have fractional executive and ongoing support engagements that we can complete**.

**Fractional executive and support engagements have flexible billing options. Contact us for more information!