Knowledge Hub
Knowledge & Insights
Learnings, teachings and tips & tricks for anyone navigating through this amazing industry.
The 5 Key Points to a Performance Management Conversation: A Guide for Leaders and HR Professionals
Performance management is more than just a one-off conversation; it's a collaborative journey between leaders and HR professionals. From initial preparation to follow-up meetings, this article outlines the five key steps to ensuring a constructive and effective performance management discussion. Learn how leaders and HR can share accountability for employee growth, making these conversations not just necessary but transformative.
Why Do Parents Make Great Leaders? #HRsmarter
Discover the surprising intersection between the skills required for great parenting and effective leadership. From empathy to time management, we delve into why parents often make outstanding leaders, while emphasizing that these traits can be developed by anyone. #HRsmarter
Implementing a Culture of Radical Candor: The Workplace Comedy You Didn't Know You Needed #HRsmarter
Dive into the comedic yet cautionary tale of implementing Radical Candor in the workplace. Learn how to be brutally honest while caring deeply—without causing an HR nightmare! Master the art of walking the fine line between frank feedback and facepalm moments. #HRsmarter
Navigating the Legal Minefield: The Pitfalls of Selective Hiring in Call Centers
In today's business landscape, selective hiring is often viewed as a pathway to optimize workforce performance. However, it can also be fraught with legal pitfalls, from unintentional discrimination to the slippery slope of "cultural fit." TrueNorth Advisory Group's latest blog offers invaluable insights into navigating the complexities of selective hiring while adhering to legal guidelines. Learn how to standardize interview questions, the importance of diverse hiring panels, and why consultation with legal professionals is crucial for avoiding costly litigation. Trust us to guide you through compliant and effective hiring practices.